Privacy policy
Your privacy deserves clarity. Learn what we use, what is optional and how you can control your data.
Updated 31 October 2026 · Website and app, where available
Seller and applicant information
When you apply to sell, we use business, contact, address and requested document information to review the application and operate the selling relationship. Payout review details are optional during application and do not execute a payment. Private application details and documents are encrypted and accessible through the applicant account and authorized administrator accounts. The application does not publish account numbers or documents or send them to advertising tools or the AI assistant. The store name and approved products may be public after activation. Consent, review decisions and document downloads are recorded for accountability. Contact support to correct information or request a retention review.
Account and order information
We use details you provide, including name, phone, optional email, delivery address, orders and payment status, to fulfil orders, provide support and handle returns or refunds. Session and operational records help protect accounts and prevent abuse.
Analytics and advertising
If allowed, Google, Meta and TikTok tools may receive visits, product and basket interactions, referrals, public page URLs, IP address, browser information, cookie identifiers and the order identifier, value and currency of a verified collected sale. These support advertising measurement and store improvements. Providers may use the data under their policies and your settings. Our configured advertising events do not send customer names, phone numbers, email or delivery addresses. Marketing tools are blocked on account pages and private links.
Alerts, files and location
WhatsApp alerts use your number to verify ownership, manage subscriptions and send requested availability or price-drop updates with a product link. You can stop a subscription from your alerts page. Browser notifications require separate permission and can be disabled in browser settings. Submitted files are used for their associated order or support purpose. Image search processes your image without saving a permanent copy as part of that feature. Location you choose to share is used for delivery or service, and is not required to browse.
Retention and protection
Access controls and technical safeguards help protect data. Order and payment records are retained as needed for operations, disputes and accounting or legal obligations. Private advertising matching context for deferred events is cleared after 90 days by a scheduled task. Providers have independent retention policies. Withdrawal stops future optional sending through our integration; it does not automatically recall data already sent.
Your data and contact
Use the support channels on our help page to request access, correction or account deletion. Identity verification may be needed to protect your account. Limited records may remain for orders, accounting or dispute resolution. Never send your password or verification code to support. We update this page as services change; material changes may require a new choice.